Five-Star Quality Rating Boot CampSM for Long-Term Care
Questions/Answers
What is the focus of the Five–Star Quality Rating Boot Camp for Long-Term Care?
Five-Star Quality Rating Boot Camp for Long-Term Care is an intensive, four–day course outlining a pathway for long–term care facilities to improve a poor ranking or to maintain an excellent rating.
With the introduction of this rating system, CMS has turned inconspicuous data into crystal clear, very transparent, publicly reported information. The stars are awarded for three major components (survey results, staffing, and quality measures) and a composite rating. The composite rating is heavily weighted by survey results from the preceding three years. Mastery over these three essential elements will provide the basis of a strategic approach to quality improvement. The Five–Star Quality Rating Boot Camp for Long-Term Care will provide an in-depth review of all recent and upcoming regulatory changes and the tools and resources necessary to ensure that a facility is survey-ready all year round.
Where is the
course offered?
Open registration courses are offered at various locations around the country, typically at
mid-priced business hotels such as Hyatt Place or Hilton Garden Inn. For a current schedule of
upcoming open registration courses, click on
Course Locations/Dates.
Does HCPro offer
this course "on-site" course
In addition to our open registration courses, we also offer the Five-Star Quality Rating Boot Camp for Long-Term Care
as an on-site course (with a substantial discount) for organizations that have a number of employees
who need training. For more information on hosting an on-site course at your facility/offices, click on
Host an On-Site Course.
What if I
need to cancel or transfer my registration?
Cancellation Policy:
- All cancellations must be made in writing.
- Cancellations received within three days of the date
HCPro, Inc. receives the registration are eligible for a full refund.
- Written cancellations received between four days after the date HCPro, Inc. receives the
registration and 15 days prior to first day of class are eligible for a refund, less a $200
cancellation fee
- Written cancellations received 14 days prior to the
first day of class are not eligible for a refund, but are eligible for payment transfer (credit) to
another Survey Prep Boot Camp (less a $200 transfer
fee). The credit is valid for up to 6 months from date of the cancelled class.
- Participant(s) who do not cancel in writing will be
considered as "no shows" and will not be eligible for refunds/credits.
This policy is subject to change.
Who should attend this course?
- Executive Directors and Owners
- Administrators and Administrative Staff
- Directors of Nursing and Nursing Department Staff
- MDS Coordinators
- Admissions Personnel
- Quality Assurance Managers and Staff
- Compliance Officers
- Social Service Staff
- State and Federal Surveyors
- Long-Term Care Lawyers
- Consultants
What material
does the course cover?
To view the course outline, click on
Course Outline.
Does the course require any experience or training?
No. However, because of the fast-paced nature of the course, it is recommended (but not required)
that participants have at least one year of experience working in a long-term care setting. However,
the course starts with the nursing home survey fundamentals and does not assume that participants have
any particular background or experience. Familiarity with the MDS and the Quality Measures/Quality
Indicators is helpful, but not required.
How is the course taught?
The course is taught using a combination of lecture, class discussion, and hands-on
exercises/case studies
What do I need to bring to class?
A copy of The Long-Term Care State Operations Manual. If you don't have a current manual, you can
purchase one from HCPro by calling customer service at 800/780-0584 or going to www.hcmarketplace.com
and typing the title in the search box. Other vendors also sell the State Operations Manual; it's fine
if you have a manual from another publisher.
You will also need:
- Highlighter
- Sticky Notes
- Pen/Pencil
When you arrive at class, you will receive two extensive notebooks of course materials.
Does HCPro ever share contact information (e.g., name,
address, phone number, email address, etc.) with other companies?
Historically, we have not shared contact information with anyone
outside of our company. However, it is possible that at some point we might share contact information
with other companies that offer products and services that we think would be of interest to our
customers. If you would like us to keep your contact information confidential, please let us know so
that we can flag your information in our customer database as "Do Not Share".
How do I get more information:
Contact Customer Service at 800/780-0584 or
bootcamps@hcpro.com.
|
